ZenMaid pricing: what the base fee includes
Short answer: ZenMaid starts at $19/month for Starter, $39 for Pro, or $49 for Pro Max, including the Owner profile. Other active profiles add $4, $14, or $24 each per month. One Owner and nine other active profiles calculates to $55, $165, or $265 per month before SMS. Starter's appointment cap means it is not simply a cheaper Pro. Pricing page · billing guide, read 2026-11-08. Amounts are USD.
Key facts (verified 2026-11-08)
- ZenMaid: entry plan Starter from $19/mo (No public annual amount); Up to 40 appointments/month. The monthly base includes one Owner profile; other active profiles are extra. Free trial: 14 days free (pricing FAQ). A signup was not completed, so account-specific billing steps were not checked.. Source.
- Owner included. Other active profiles: Starter $4, Pro $14, Pro Max $24 per month.
- One Owner plus nine other active profiles: Starter $55, Pro $165, Pro Max $265 per month, before SMS.
- SMS bundles start at $14 for 125 messages, with discounts for higher usage whose amounts are not published. Bundle charges need not fall on the monthly subscription date.
- Annual plans are available upon request. No public annual amount is stated. That is not the same as annual billing being unavailable.
ZenMaid plans and prices
| Plan | Monthly list price | Annual billing (separate from monthly) | Users / limits | Online booking | Scheduling | Invoicing | Payments | CRM / client records | GPS | Automated reminders | Mobile app |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Starter | $19 (monthly) Verified 2026-11-08 | No public annual amount Annual plans are available upon request. No public annual amount. Not a calculated discount, and not a claim that annual billing is unavailable. | Up to 40 appointments/month. The monthly base includes one Owner profile; other active profiles are extra. | Not stated on vendor site | Yes | Yes | Yes | Yes (plan not specified) | Not on this plan | Yes | Yes |
| Pro | $39 (monthly) Verified 2026-11-08 | No public annual amount Annual plans are available upon request. No public annual amount. Not a calculated discount, and not a claim that annual billing is unavailable. | Unlimited appointments. The monthly base includes one Owner profile; other active profiles are extra. | Yes | Yes | Yes | Yes | Yes (plan not specified) | Yes | Yes | Yes |
| Pro Max | $49 (monthly) Verified 2026-11-08 | No public annual amount Annual plans are available upon request. No public annual amount. Not a calculated discount, and not a claim that annual billing is unavailable. | Unlimited appointments. The monthly base includes one Owner profile; other active profiles are extra. | Yes | Yes | Yes | Yes | Yes (plan not specified) | Yes | Yes | Yes |
Notes from the pricing page
- The monthly base includes only the Owner profile. Other active profiles are charged separately.
- SMS is not included in the subscription price.
- Annual plans are available on request, with no public price.
- QuickBooks integration is marked COMING SOON on the pricing page and is not treated as a live entitlement.
- Month-to-month access is described in the pricing FAQ, with no signature required.
Base fee and additional profiles
| Plan | Monthly base, one Owner included | Each other active profile | Appointments |
|---|---|---|---|
| Starter | $19 | $4 | Up to 40 / month |
| Pro | $39 | $14 | Unlimited |
| Pro Max | $49 | $24 | Unlimited |
The headline bases are not the price for an Owner plus any number of cleaners. "Unlimited appointments" is not a claim about unlimited users, storage, or every other resource. QuickBooks is marked COMING SOON on the pricing page and is not treated as a live entitlement.
Who counts as an additional profile
The cost article names these charged roles: office manager, cleaner who is an employee, and cleaner who is a contractor. Only active roles are charged. The Owner profile is included. A contractor is not free because they are off payroll. An office manager who does not clean still affects the bill. The article also says workforce information has to stay current. This is not advice to leave cleaners off the account.
Calculating an owner-inclusive cost
Monthly subscription = plan base + (additional active profiles × that plan's per-profile rate). These rows are calculations from the published tariff, not slider screenshots and not special-contract quotes. The help article does not stop the tariff at ten additional profiles. A calculated amount is not evidence that every account limit is unlimited. A maximum account size was not stated.
| Example | Profiles beyond the Owner | Starter / month | Pro / month | Pro Max / month |
|---|---|---|---|---|
| Owner only | 0 | $19 | $39 | $49 |
| Owner + 1 | 1 | $23 | $53 | $73 |
| Owner + 4 | 4 | $35 | $95 | $145 |
| Owner + 9 | 9 | $55 | $165 | $265 |
| Owner + 14 | 14 | $75 | $235 | $385 |
| Owner + 19 | 19 | $95 | $305 | $505 |
Owner plus four cleaners and one office manager is five additional profiles, not four. Pro calculates to $109/month ($39 + 5 × $14). The same five additional profiles on Starter calculate to $39/month and still have the 40-appointment cap. Moving the Owner-plus-nine example from Pro to Pro Max goes from $165 to $265 per month, not only the $10 gap between base fees.
SMS, card processing, and annual billing
SMS is separate. Bundles start at $14 for 125 messages. Higher-usage discounts are mentioned without a published schedule. Charges may fall more or less often than once a month. Do not budget exactly one bundle without knowing usage.
Payments name Stripe and Square. A single card-processing rate is not stated on these pages. Do not attach another vendor's processing rate to a ZenMaid estimate.
Annual plans exist on request. Annual plans are available upon request. No public annual amount is stated. That is not the same as annual billing being unavailable. The plan table therefore says there is no public annual amount. It does not say annual billing is unavailable, and it does not show a made-up discount.
What changes on a higher plan
Starter lists scheduling, limited automated SMS and email templates, a mobile app without cleaner GPS, and online payments with Stripe and Square plus invoicing, with up to 40 appointments a month. A small crew with a busy calendar can need a higher plan even when the profile bill is low.
Pro adds unlimited appointments, cleaner GPS, and booking forms that carry ZenMaid branding. Pro Max adds availability and PTO tracking, service ratings, data export, Mailchimp and Zapier, own-brand booking forms, and the higher per-profile rate.
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FAQ
- Is the trial really free?
The FAQ offers 14 days free and says there are no hidden fees or surprise bills. A signup was not opened, so account-specific billing steps were not checked.
Question published in the vendor FAQ: ZenMaid pricing FAQ
- Can I cancel anytime?
The FAQ says you can cancel the trial or the subscription from account settings. The cost guide says a canceled plan stays active until the end of its billing period. That is not a promise of a prorated refund. Cost guide.
Question published in the vendor FAQ: ZenMaid pricing FAQ
- What happens when I reach the limit of the ZenMaid's Starter Plan?
The vendor says you cannot add further appointments that month once the 40-appointment limit is reached, and it directs you to billing settings to upgrade.
Question published in the vendor FAQ: ZenMaid pricing FAQ
- Is there a contract or long-term commitment?
The pricing FAQ describes month-to-month access with no signature. Annual arrangements are available on request and have no published price in the help article.
Question published in the vendor FAQ: ZenMaid pricing FAQ